Boutique Facilitator, Host, South Coast Plaza
Company: Disability Solutions
Location: Costa Mesa
Posted on: May 4, 2024
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Job Description:
Boutique Facilitator, Host, South Coast Plaza At CHANEL, we are
focused on creating an inclusive culture that nurtures personal
growth, contributing to collective progress. We believe the
uniqueness of each individual increases the diversity,
complementarity, and effectiveness of our teams. We strongly
encourage your application, as we value the perspective,
experience, and potential you could bring to CHANEL. About the
role: We are looking for a Boutique Facilitator, Host who is
passionate about providing the highest standards of service to
facilitate and support the client journey in our Boutiques. This
position plays a critical role in being the first client
interaction, greeting clients warmly and maintaining the flow of
traffic. The Boutique Facilitator, Host will also assist other
members of the boutique to maximize client-facing time and will
support all areas of the Boutique as needed. What impact you can
create at CHANEL: Facilitate in the seamless client experience by
warmly greeting clients upon arrival and sharing relevant
information regarding health and safety protocols.Leverage tools
and processes to help manage client wait times and appointments.
Assist clients by answering questions and helping facilitate a
seamless experience to bridge the wait time and time in
boutique.Maintain flow of traffic to ensure adequate service
levels.Proactively communicate what the client should expect in
terms of wait time, in-boutique experience, etc. Set realistic
expectations with clients. You are energized by: Genuinely
welcoming and guiding clientsTurning difficult situations into
positive memoriesProviding the highest standards of service
Building collaborative partnerships and relationships in a
team-focused environmentFostering a meaningful client experience
centered around inclusion and connection Your curiosity to
continuously learn and grow What you will bring to the team:
Ability to thrive in a team environment and work
collaborativelyUnderstanding of, and passion for client
experienceExcellent communication skillsForeign language skills are
preferred but not requiredPassion for the House of CHANEL, its
history, product offerings, and commitment to social and cultural
initiativesCuriosity and desire to learn and grow professionally
within the world of CHANEL Position Logistics: Minimum 1 year of
related experience Moves with pace and energy while maintaining
attention to detail A people person who can work both independently
and with othersMinimum High School Diploma Able to lift 15 lbs.
Must have flexible schedule with the ability to work late nights,
weekends and some holidays What skills you will learn: Exposure to
multiple boutique business functions and categoriesGrowth in
additional business and functional areas of the retail
businessOpportunity to collaborate and succeed as a team with
colleagues and cross-functionallyFurther grow and develop your
skill set with thoughtful career development workshops and
self-directed learning modules Compensation: The anticipated hourly
rate range for this position is $23.00 through $26.00. Base salary
is one component of the total compensation for this position. Other
components [may/will] include additional compensation, benefits,
and perks. Benefits and Perks: Flexibility (flexible time and
hybrid work options)Wellbeing resources include dedicated paid time
off for wellbeing (2-week August Office Closure and Wellbeing Days
in Retail) and a Wellbeing fundFamily and care giving benefits
(inclusive of parental leave, fertility support, Milk Stork, and
Care.com Membership)Generous paid time off policies to include
vacation, holiday, sick and volunteer days401K, pension, and other
incentivesRobust healthcare offerings; medical, dental, vision,
MDLIVE (virtual care), One Medical, Flexible Spending Accounts
(Health Care & Dependent Care), Health Savings Account and Employee
Assistance ProgramLife insurance, Accidental Death & Dismemberment,
Short Term Disability, Long Term Disability, Health Advocate,
International Business Travel Accident & Medical, and Commuter
Transit & Parking Flexible Time and Hybrid Work Options:
Corporate/Home Office positions: Fully Remote: Role can be
conducted from home office, may require occasional travel and/or
visits to corporate offices/points of sales.Partially Remote: Role
requires a minimum of three-days in-person office presence at the
designated location/office.Work-Place Essential: This role requires
5 days in person office at the designated location/office.
Retail/Field/Boutique positions: Partially Remote: Fragrance &
Beauty Field, Fashion Regionals, etc.: Requires in-store presence
to develop and coach teams, ensure boutique image and operational
standards are upheld and support and create an elevated client
experience. Eligible for flex time use. Workplace Essential:
Boutique Management: Requires in-store presence to develop and
coach teams, ensure boutique image and operational standards are
upheld, and deliver elevated client service to drive business
results.Front of House Fashion: Full-time in-store and in-person
presence required to support client sales and client service
deliver elevated client service to drive business results.Heart of
House: Requires in-store presence to facilitate the opening and
closing of the boutique; the receiving of inventory; shipping of
product to support sales to ensure optimal client service. *Chanel,
Inc. reserves the right to edit, change, or make exceptions on
designations where circumstances where deemed appropriate.
Additional Information: CHANEL is a private company whose values
are grounded in creating the conditions for people to perform at
their best and feel fulfilled and confident in their work. We offer
a unique work environment where individuals are encouraged to
better understand the brand, the business, and motivations, so that
together we can unlock the possibilities of growth. This is
reflected in: Diversity and Inclusion: At CHANEL, we are
intentional in promoting Diversity & Inclusion. We foster respect,
empathy, and dignity for all. We believe strongly that the
diversity of our people across the full spectrum of human
differences is essential to our organisation and the connections we
have with each other and our clients.We offer Employee Resource
Groups in the US that are voluntary, open to all, employee-led
groups formed around a shared identity or lived experience, whose
aim is to foster a diverse, inclusive, and equitable community
aligned with the values and missions of the communities they
support. CHANEL Community: CHANEL Community empowers our employees
to channel their passions, talents, and sense of purpose to
contribute to and learn from our communities.Employees are
encouraged to take time off annually to volunteer through CHANEL
Community. CHANEL also matches employee donations to select
charitable organizations. Sustainability: CHANEL Mission 1.5-- is
our climate action plan. It is focused on transforming the business
in line with the ambitions of the Paris Agreement on climate change
to limit the average global mean temperature increase to 1.5
degrees Celsius above preindustrial levels.Employees are encouraged
to contribute to our US Sustainability efforts at the corporate
level and within the divisions, through organized taskforces and
initiatives. Arts and Culture: We are committed to extending our
legacy of cultural engagement. Global support includes the CHANEL
Culture Fund, which supports a select group of leading art culture
institutions across the globe, and the CHANEL Next Prize for the
next generation of creative talent. US support currently includes
Annual sponsorship of the MoMA film program, Tribeca Film Festival
programs and Through Her Lens, Support of the Academy Gold
Fellowship for Women and Sponsorship of the BAAND Together Dance
Festival at Lincoln Center. Fondation CHANEL: Since 2011, Fondation
CHANEL's mission is for women and girls to be free to shape their
own destiny. Through multi-year partnerships with financial and
technical support, Fondation CHANEL is committed to improving the
safety and autonomy of women and adolescent girls around the world,
impacting over a million women and girls in its first 10 years. For
more information, please navigate to the Fondation CHANEL website
here Career and Leadership Development: We have dedicated in-house
teams focused on supporting the onboarding of employees, developing
leadership skills via custom programs like Imagine CHANEL People,
Heart of Leadership and group and individual coaching, and blended
online and live classes offered on our Bloom platform and by
skilled trainers, such as Shape Your Career, to develop career
building skills. *CHANEL, Inc. benefits and perks are dependent on
eligibility and subject to modification by CHANEL at any time
Keywords: Disability Solutions, Orange , Boutique Facilitator, Host, South Coast Plaza, Other , Costa Mesa, California
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