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Front Office Receptionist/Assistant

Company: Sports Conditioning and Rehabilitation
Location: Orange
Posted on: November 18, 2021

Job Description:

About usSports Conditioning and Rehabilitation (SCAR) provides leading-edge physical therapy, fitness services, sports performance training, concussion treatment, and more - a complete continuum of care in one location. People of all ages, interests, and abilities come to us to get healthy, stay healthy, and play healthy!We are a thriving outpatient physical therapy practice with an integrated fitness center looking for a friendly, energetic, and motivated team member to fill the position of front office receptionist/assistant. The ideal candidate will have outstanding customer service, communication, and multi-tasking skills, along with a commitment to working collaboratively and a positive attitude. The position requires experience with busy phones and appointment scheduling in a healthcare setting, strong attention to details, and the ability to work effectively and efficiently in a fast-paced and fun environment.Position specifications:

  • Greet everyone with a smile
  • Answer busy phones and visitor inquiries regarding our services
  • Schedule appointments and ensure patient chart information is collected and uploaded completely and accurately
  • Check patients in and out of their appointments
  • Collect point-of-care payments from patients and clients (e.g., copayments)
  • Verify patient insurance benefits and obtain insurance/worker's comp authorizations (claims processing is outsourced)
  • Communicate with clinical staff to help ensure effective scheduling, workflow, and positive patient/client experiences
  • Support fitness center administrative tasks, including inputting client contracts, memberships, and purchased sessions
  • Help manage front office supplies inventoryExperience and requirements:
    • Bright, energetic personality willing to go the extra mile for patients, clients, members, and coworkers.
    • Minimum of 2 years of medical front office customer service experience in a fast-paced, high call volume environment. Experience in a physical therapy clinic is preferred.
    • Computer experience, including EMR data entry is required.
    • Ability to learn new tasks quickly.
    • Ability to work as a team player and get along easily with others.This position includes medical/dental/vision benefits options, paid time off, 401K, performance-based bonuses, and free gym membership! Our culture is employee-friendly, and we're focused on providing the best care to our patients, clients, and members through an entire continuum of care starting from the moment they walk in our door. Interested? If you fit the qualifications of this position, please submit your resume and brief cover letter today!Job Type: Full-timePay: $16.50 - $18.50 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Employee assistance program
      • Employee discount
      • Health insurance
      • Paid time off
      • Vision insuranceSchedule:
        • 8 hour shift
        • Day shift
        • Monday to FridaySupplemental Pay:
          • Bonus payCOVID-19 considerations:We follow CDPH and CalOSHA orders and guidance for non-acute outpatient healthcare settings. We disinfect shared equipment and surfaces.Ability to commute/relocate:
            • Orange, CA 92866: Reliably commute or planning to relocate before starting work (Required)Education:
              • High school or equivalent (Required)Experience:
                • medical front office: 1 year (Required)Language:
                  • English (Required)Work Location: One location

Keywords: Sports Conditioning and Rehabilitation, Orange , Front Office Receptionist/Assistant, Administration, Clerical , Orange, California

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