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Administrative Specialist (ADA/ACCESS Exp Required)

Company: Manpower
Location: Orange
Posted on: March 14, 2023

Job Description:

Stop your job search and apply today. Do you need more information? Contact Phillip at . We love referrals so please share our job with friends and family.What's in it for you?

  • Schedule: Monday - Friday 8 AM - 5 PM
  • Contract ONLY (3-6 Months)
  • Full-time hours
  • Location: Orange, CA
  • Weekly pay (Every Friday)
  • Competitive pay starting at $25.78 per hour ( based on experience)What you'll be doing:
    • Provides and monitors quality assurance of ADA paratransit customer records, utilizing internal software systems.
    • Provides customer service over the phone and voicemail recordings, responds to customer requests, resolving problems, and referring visitor requests to other transit agencies, and processes visitor requests from other agencies.
    • Forwards travel training referrals to and records all ACCESS eligibility evaluation results from contracting agencies.
    • Adheres to the ADA guidelines, addresses applicant requirements within a prescribed period and monitors progress through the ACCESS process. Verifies the appropriate service area corridor for use, coordinates alternatives for the customer, and communicates with other transportation providers.
    • Collects, compiles, analyzes, and reports statistical measures pertaining to the ACCESS program. Assists in conducting research and analysis for administrative assignments, develops appropriate report formats, evaluates information, and makes recommendations.
    • Provides community workshops at adult schools, senior centers, and other agencies involving local communities with disabilities.
    • Coordinates Agency accessible service programs that include responding to ADA complaints and verification of provision of paratransit services.
    • Conducts presentations of ADA paratransit guidelines and the ACCESS program to staff, contractors, and the public.Who we're looking for:
      • Any combination of education and experience equivalent to a bachelor's degree in business administration or public transportation with a minimum 2+ years' experience REQUIRED
      • Knowledge with ADA (Americans with Disabilities Act) REQUIRED
      • Knowledge of Transit Industry HIGHLY PREFERRED
      • Microsoft Office Proficient (Excel, Outlook, Word) REQUIRED
      • Able to pass a Background Check and Drug Screen

Keywords: Manpower, Orange , Administrative Specialist (ADA/ACCESS Exp Required), Administration, Clerical , Orange, California

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