Front Office Assistant

Company: Unio Health Partners
Location: Orange
Posted on: May 21, 2023

Job Description:

COMPANY DESCRIPTIONUnio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 68 providers consisting of 49 physicians and 19 advanced practice providers operating out of 21 locations in the greater Los Angeles and San Diego areas.POSITION SUMMARYAs a Front Office Assistant, you will be part of a team that strives to uphold Unio Health Partners' mission of providing the highest level of care. You will be responsible for greeting patients, checking in patients, scheduling, and verifying insurance/payment. The Front Office Assistant supports the flow of patient care by providing excellent patient relations.What you will be doingWelcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiriesOptimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments and follow-ups in person or by telephone and checking patients in and outKeeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delaysEnsure availability of treatment information by filling and retrieving patient recordsAnswering/fielding patient phone calls in a courteous and professional mannerWhat you will bring to the team2 years of experience in the medical field is required, gastroenterology experience preferredEMR system experienceKnowledge of basic Microsoft OfficeKnowledge of Medical TerminologyBilingual-Spanish preferredWhat we can offer youCompetitive Salary and Health Benefits (Medical, Dental, Vision)Paid Holidays401(k)Collaborative work environment - we want our employees to have a say in how we run our officeEmployee Recognition - we encourage employee recognition through our GEMS program

Keywords: Unio Health Partners, Orange , Front Office Assistant, Administration, Clerical , Orange, California