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IT Helpdesk Support Engineer

Company: CTI InfoTech
Location: Orange
Posted on: October 5, 2018

Job Description:

Hello, We are looking for a Helpdesk Support Engineer. Please go through the JD below:- Title: IT Helpdesk Support EngineerDuration: 24+ MonthsLocation: Orange, CA Responsibilities and Requirements:--- Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer --- Strong Microsoft Operating System installation and troubleshooting skills --- Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices --- Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc) --- Strong desktop support knowledge including hardware, software, and networking concepts --- Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds --- User account creation for Active Directory, Exchange Mailboxes, Distribution lists --- Troubleshoot and assist end users with mobile device setup, activations and performance issues. --- Strong Customer service skills --- Strong written and verbal communication skills Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE- Should have a great customer handling skills - provided by Dice Helpdesk

Keywords: CTI InfoTech, Orange , IT Helpdesk Support Engineer, Engineering , Orange, California

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