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General Manager

Company: SC Fuels Inc.
Location: Orange
Posted on: March 21, 2020

Job Description:

OVERVIEW

Manages and directs sales and operations functions to achieve volume and profit goals. Works with the sales managers to designs and recommend sales programs and sets short term sales strategies. Manages the tactical execution of the overall sales strategy set forth by the Division President. Evaluates and implements appropriate new sales techniques to achieve organic volume growth goals and volume retention goals. Works with the Division President to set the necessary goals and objectives to meet or exceed the balanced expectations of our customers, team members and stakeholders (ownership, bankers, and suppliers) for the Cardlock business unit. Works with shared service divisions to establish SLA s that meet the needs of this business unit. Designs, implements, and leads operational functions such as customer service, billing, and internal reporting. Will participate in the creation of the annual budget and monthly forecasting.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

* Directs, supports, mentors, and coaches the sales manager and evaluates Sales personnel to established goals and objectives.

* Participate in the development of the sales strategy.

* Assist in customer relations by meeting with key clients, assisting sales reps with maintaining relationships, negotiation, and closing new business.

* Responsible for recruitment and training for sales, operations, and Facilities Services.

* Ensuring direct reports have KPI s established for their respective teammates and provides ongoing leadership including goal setting and monitoring of production.

* Focus on staff development and customer experience. Consistently challenge the status quo and always seek process improvement.

* Collaborates with other SBU s and Shared Service groups in working toward common goals.

* Review and manage pipeline activity and contact content within a CRM database with the sales manager.

* Manage all reports currently in place to track staff productivity.

* Identify, monitor and evaluate the activities and products of the competition and understand the competitions value proposition.

* Build and maintain relationships with key customers and vendors

* Assist in the preparation of the annual budget and forecasts

* Establishes and measures Key Performance Indicators (KPI s) with your team and communicates results with the Division President.

CORE COMPETENCIES:

* Leadership and Vision Exhibits confidence in self and others; inspires and motivates other to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

* Problem Solving Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies customer feedback.

* Financial/Business Acumen Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

* Drive for Results: Is goal oriented; sets achievable and measurable goals and maintains focus on execution of them.

* Sizing People Up: Shows discernment in evaluating others, which assists in knowing how best to utilize or work with them.

* Entrepreneurial Spirit The mindset, attitude and approach to thinking that actively seeks out change, rather than waiting to adapt change. The mindset that embraces critical questioning, innovation, service and continuous improvement.

CULTURAL FIT:

* Must be a person of integrity

* Consistently strives for excellence

* Earns respect at multiple levels of the team

* Exceed the expectations of our internal and external customers (customer experience)

* Maneuvers at various altitudes (ability to be in the trenches with his or her team or make a presentation to our advisory board)

* Builds relationships with many surrounding team members

* Lives and breathes our core values

* Celebrates wins

* Fail quickly and move forward

* Results based ability to quantify a desired outcome and stay focused on it

QUALIFICATIONS

* Bachelor s Degree in business administration.

* Direct B2B sales management experience.

* At least five years of sales management experience.

* Excellent oral and written communication skills.

* Analytical skills

* Prior P&L responsibility

* At least 5 years of operations management experience

SC Fuels is an equal opportunity employer. EOE/AA/M/F/Vets/Disabled

Keywords: SC Fuels Inc., Orange , General Manager, Executive , Orange, California

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