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Director, Pharmacy Business Analytics

Company: AmerisourceBergen Services Corporation
Location: Orange
Posted on: November 19, 2022

Job Description:

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

The Director of Pharmacy Business Analytics serves as the overall product owner for the InSite data solutions portfolio offered to Elevate Provider Network and Good Neighbor Pharmacy members. This role, through partnership with internal and external customers, ensures that data solutions offered are relevant, and reflect industry changes to continually provide actionable data use, value, and insights. This role is also responsible for ensuring the setup and configuration of all existing data sources as well as any new sources that are acquired. This role will ensure strong data governance policies across all inbound data sources to the InSite solutions portfolio and ensures appropriate access and use of customer data. This individual is also responsible for facilitating communication between direct reports and other members of the Market Place Solutions, IntrinsiQ, Accelerate, and Innovation teams as well as external data source partners in order to ensure the successful completion of collaborative projects.

  • Acts as overall business owner of the InSite services portfolio, identifying opportunities to drive innovation, differentiate the offering, sets short-term and long-term goals to achieve consistent and accurate product offerings that drive value for AmerisourceBergen and customers.
  • Guides team in defining and evaluating consistent data quality measurements across the portfolio offering to ensure consistency in application, and calculations of metrics and analyses.
  • Through a deep understanding of the community pharmacy business model leads the collaboration with our program leaders to conceive, develop, and present intuitive, compelling, action-oriented analyses that drive performance improvement with our community pharmacy customers.
  • Ensures the integrity and security of data is held to the highest standards and adheres to privacy policies and procedures that protect the privacy of and access to pharmacy data as well as protected health information in compliance with federal and state laws and our information privacy practices and customer agreements.
  • Works cross-functionally with the Drug company and program leaders, including the Elevate Contracting team and GNP Business Coaching team, to define new business analysis requirements, translate these requirements into functional requirements, set development expectations and deliver solutions in collaboration with InSite IT team.
  • Manage the various project schedules throughout duration of projects (role assignment, start dates, due dates, status monitoring and reporting) to ensure visibility to leadership on all project statuses
  • Develops and manages the intake and audit processes for expanded use of customer data and related de-identified patient data generated; develops reports that will automatically generate outliers; works directly with the internal teams to provide a consistent process for new data use, legal and compliance approvals, data integrity, consistency, and reliability when InSite data is applied throughout the organization
  • Leads, coaches, and develops direct reports and ensures collaboration with InSite IT team to deliver the highest quality and most accurate information for analytic purposes.
  • Instrumental in building a data-driven culture among the broader program teams by developing deep subject matter expertise, providing thought leadership, and offering unique perspectives.
  • Ensures appropriate team standard operating procedures and controls are in place and reviewed to support annual renewal of SOC audit processes and business continuity
  • Deliver internal and external presentations to promote the InSite Solutions portfolio and occasional travel to represent AB at industry conferences, meetings, and other public events.
  • Participates in special projects and performs related duties as assigned.

    What your background should look like

    Requires broad training in fields such as science, business administration, accountancy, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree Program or equivalent work experience. Normally requires a minimum seven (7) to ten (10) years related and progressively responsible experience; minimum five (5) years' experience in managing data from multiple data sources with quality assurance; project management experience that includes the use of tracking tools and internal and external communication methods.
    • Dynamic leader that is responsible for the day-to-day activities and deliverables of a services portfolio while developing the team to enhance their critical thinking and analytical skills.
    • Proven experience leading others through the definition and development of new solutions and consistently delivery of solutions
    • Strong skillset to present and discuss data solutions, data use and technical information in a manner that establishes rapport, persuades others, and gains understanding across a wide set of stakeholders and the ability to work with multiple business groups and external customers
    • Strong communication and time management skills, as well as the ability to successfully synthesize and execute multiple tasks at the same time and make decisions independently
    • Ability to effectively work both independently and in a team environment to achieve the company's overall business intent, mission, and goals.
    • Working knowledge of pharmaceutical distribution business and customer facing programs. Familiarity with community pharmacy operations and drivers of revenue within a pharmacy.
    • Strong technical skills and understanding of pharmacy datasets, pharmacy claim processes and data definitions
    • Excellent customer service skills, proven track record of detail-oriented problem solving, trouble shooting, and follow up to resolution.
    • Technical skills such as Microsoft office in words, excel, power point, and other company programs and applications

      What AmerisourceBergen offers

      We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

      Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


      Full time

      Affiliated Companies

      Affiliated Companies: AmerisourceBergen Services Corporation

      Equal Employment Opportunity

      AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Keywords: AmerisourceBergen Services Corporation, Orange , Director, Pharmacy Business Analytics, Executive , Orange, California

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