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Customer Success Manager

Company: VirtualVocations
Location: Orange
Posted on: June 9, 2024

Job Description:

A company is looking for a Customer Success Specialist.

Key Responsibilities:

Onboarding new customers and helping them get set up with the product
Managing ongoing account relationships and identifying opportunities for product improvement
Acting as the voice of the customer within the company to shape product development and marketing strategies

Required Qualifications:

Experience in customer success for a technical product
Account management experience, particularly with upsells and expansions
Proficiency in using Salesforce
Strong organizational skills and ability to synthesize learnings for the team

Keywords: VirtualVocations, Orange , Customer Success Manager, Executive , Orange, California

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