OrangeRecruiter
the smart solution for Orange jobs

On-Site Account Manager

Company: The Standard
Location: Orange
Posted on: October 8, 2018

Job Description:

Overview If you want to make a positive difference and stand out from the crowd, youll fit in at The Standard ( ). Throughour retirement plans and insurance products and services, we help people achieve financial well-being and peace of mind. Come join us and share our passion for serving our customers in a positively different way.A Full Time Employee working with a specific policyholder on behalf of The Standard. This employee will coordinate with the policyholder and the Life, Disability, and/or Leave Management Plans and will act as a claim liaison for The Standard. Assumes responsibility to ensure that information is easily available for the policyholders HR administrators, as well as the policyholders employees. Additionally, employee may be utilized to coordinate with Workers Compensation and Return To Work/Stay At Work programs, Premium Administration, and Evidence of Insurability processes.Responsibilities Assists the policyholders HR department in the administration of group life, Disability and/or Absence contracts with The Standard, including assisting benefits and/or customer location representatives and insured members with understanding both coverage and benefit features of the plans. Particularly involved in claim updates/reports and interaction possibly between supervisors, department heads and multiple customer locations. Will be responsible for administering claim processes, coordination of death claims, and assisting employees in filing for claims. Responsible for providing reports to the policyholders benefit and business locations on approved claims, outstanding information requested, and Evidence of Insurability status as needed. Responsible and held accountable for maintaining and protecting personal information of the policyholders employees.Acts as a liaison between the policyholder and The Standard. Responds to claim and coverage inquires, including verifying appropriate premium administration. Address customer service issues, claims issues, contract issues and other group life, disability, and Absence related inquiries.Assists in creating best practices and/or create new processes and/or procedures that best fits the relationship between the policyholder and The Standard. Will be required to learn and have the ability to interpret federal, state and local leave regulations.Attends training sessions, planning meetings and general customer service meetings.Develops effective relationships with Human Resources, benefits and payroll staff throughout the policyholders various locations to ensure a positive customer experience for the employer and employees. Build out process improvements to ensure best practices and efficiency.Leads or participates in special projects related to the policyholders life, disability, and Leave plans, as assigned.Qualifications Education: Bachelors degree in Business and/ or related field.Experience: Two to four years of relevant, progressive work experience in the Employee Benefits industry, with an emphasis in customer service, human resources and/or account management. Ability to plan and organize own work to meet changing priorities and diverse customer needs; analyze problems, interpret and apply benefit contract provisions to varied, complex situations; make sound independent judgments; conduct a variety of research using the Internet and/or mainframe computer systems. Working knowledge of Microsoft Word, Excel and Outlook, experience in HRIS systems also preferred.Requires customer service skill set that will enable the job holder to handle the sensitive and delicate personal situations of the policyholders employees that involve leave and disability. Provides timely and thorough responses to inquiries and continuously finds way to improve and promote the service experience.Demonstrated skill in written correspondence both through e-mail and formal letter writing. Communicates both verbally and in writing in an articulate, thorough responsive manner.Professional certification: FMLI or CEBS preferredPhysical Demands:While performing the duties of this job, the employee is regularly required to sit, use a computer and keyboard 70% of their shift, converse with internal and external customers on the telephone, use hands to finger, handle or feel and talk or hear. In addition this position may be required to travel within the United States via car or airplane. Typically requires valid drivers license.Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.For more information regarding your Equal Employment Opportunity applicant rights, click here .Individuals with disabilities who need assistance or accommodation with the application process should contact HR Direct at 971-###-####. This number is only for the use of individuals with disabilities who need accommodation with the application process. General inquiries about application status will not be addressed.

Keywords: The Standard, Orange , On-Site Account Manager, Executive , Orange, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Office Manager III - Multi Office
Description: Office Manager III - Multi-Unit Are you hellip A driven retail manager with exceptional leadership skills and ability to manage multiple store locations Energized by the opportunity to solve problems, (more...)
Company: H&R BLOCK
Location: Pasadena
Posted on: 10/20/2018

Regional Banking Branch Manager 1 Little Tokyo
Description: Job Description br At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Los Angeles
Posted on: 10/20/2018

Recruiter/Program Manager
Description: Aquent has been the world's leading digital, creative and marketing talent agency for over 30 years. We place creative and marketing professionals on contract, contract to hire and permanent positions (more...)
Company: Aquent
Location: Los Angeles
Posted on: 10/20/2018


Compliance Manager
Description: With over 90 locations and 1,500 employees, PRMG is one of the largest independently owned Mortgage Banks in the nation. We are well positioned to experience exponential growth in 2018 and many years (more...)
Company: Paramount Residential Mortgage Group
Location: Corona
Posted on: 10/20/2018

KITCHEN MANAGER
Description: Artisanal Brewers Collective is getting ready to open it's new location in Silverlake in November We are looking for a Kitchen Manager with a great personality, strong work ethic, and great leadership (more...)
Company: CAL SUN - Silverlake
Location: Los Angeles
Posted on: 10/20/2018

Leader/Director of Worship Arts - Part Time
Description: WL would have the ability to coach, counsel, lead worship train others. Report to work
Company: First Baptist Church of Downey
Location: Santa Ana
Posted on: 10/20/2018

Audit Manager
Description: Summary: Well established, highly profitable CPA firm offers an exceptional career opportunity for three xA0 audit management professionals, as well as for experienced audit staff and seniors. We offer (more...)
Company: Job Juncture
Location: Los Angeles
Posted on: 10/20/2018

Manager, Budget And Financial Analysis
Description: Job Summary: Under the supervision of the Director of Finance, is responsible for managing the overall annual capital and operating budget process
Company: Henry Mayo Newhall Memorial Hospital
Location: Valencia
Posted on: 10/20/2018

UM Clinical Director of Implementations
Description: UM Clinical Director of Implementations LocationCA: CypressJob FamilyClinical, LicensedJob BriefWe are currently seeking a dynamic Director of Clinical Implementations to join our Utilization Management (more...)
Company: Beacon Health Options
Location: Cypress
Posted on: 10/20/2018

Technical Project Manager (TPRM)
Description: Technical Project Manager TPRM Duration: 9 monthsRate: Open Expenses Location: El Cajon, CA near San Diego , 100 full time on-site Nov/Dec, then part-time on-site model
Company: MAK Technologies, LLC
Location: El Cajon
Posted on: 10/20/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Orange RSS job feeds