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Customer Service Manager

Company: Phenox USA
Location: Orange
Posted on: May 19, 2019

Job Description:

phenox USA is Hiring!We are looking for a dynamic, self-motivated individual to help create, build and support the infrastructure of our US Based Customer Service & Sales organization located in Irvine, California.--You will have responsibility for establishing our customer sales operations in QAD, inventory management and tracking, front and back office operations, sales support and sales reporting.Responsibilities:This position is responsible for the complete spectrum of customer service for our US-based customers.Interaction with field based sales personnel regarding all aspects of sales orders, inventory, consignment, ensure customer satisfaction and efficiency of order processing.Perform data entry, reporting & database management in a variety of software applications (i.e. QAD/Channel Islands UX, Excel, CMS, CRM software).Understand and follow established Regulatory and Quality Standard Operating Procedures.Experience:5 yrs Customer Service ExperienceQAD Experience required (Channel Islands UX is highly desired but not required)Word, Excel (report generation, data analysis, pivot tables) & PowerPointCRM experience is highly desired.CONTACT----------------------------------------------------------------------PHENOX INCinfo@phenox.com----------------------9842 Research Drive . Irvine CA, 92613

Keywords: Phenox USA, Orange , Customer Service Manager, Executive , Orange, California

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