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Medical Office Phone Operator

Company: inSite Healthcare Management, LLC
Location: Orange
Posted on: September 16, 2022

Job Description:

inSite Health Care Management, the largest gastroenterology medical group in California, seeks a Operator for its Orange office. If you are an independent, multi-task individual with excellent patient service skills and wish to join an organization who values its employees, we want to meet you!*Job Summary*The scheduler is responsible for all scheduling of surgeries/procedures performed at the request of physicians. The scheduler has accountability for maintaining and updating a schedule that accurately denotes procedures performed and physicians involved. The scheduler is also responsible for developing and maintaining open and positive communications with the outside medical facilities.*Responsibilities & Duties** Coordinates procedure time between patient, physician, and endoscopy center and/or hospital/outpatient surgery center.* Maintains calendar of surgery and procedure times; follows up with physician to resolve scheduling conflicts in a timely manner.* Pre-certifies procedures with insurance company. Faxes patient packets to surgical facilities, including histories and physicals and other doctor's orders.* Keeps track of pending Histories and Physicals and scans patient packets.* Serves as a primary contact for the patient, provides pre- and post-procedure instructions and assists with patient inquiries.* Works proactively to ensure that all arrangements have been made to ensure a timely and orderly environment for each surgical procedure.* Follows up with all parties involved to communicate changes in schedule or place of surgery; works proactively to ensure that all changes are handled in an orderly fashion* Performs various administrative and clerical duties required to support these functions and, on an as-needed basis, may be required to perform other tasks.*Qualifications** HS Diploma/ GED required* At least 1 year of procedure/ surgery scheduling experience in a medical setting*Required Skills** Ability to manage a heavy caseload in an organized and efficient manner* Ability to recognize potential scheduling issues and offer solutions to physicians* Ability to read handwritten and transcribed documents in the medical record and interpret information* Ability to enter complete and accurate data into a computer system* Knowledge of medical terminology, procedure codes, general office duties, and EMR dutiesJob Type: Full-timePay: $17.00 - $18.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Life insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Monday to FridayExperience:* Operator: 1 year (Preferred)Language:* Spanish (Preferred)Work Location: One location

Keywords: inSite Healthcare Management, LLC, Orange , Medical Office Phone Operator, Healthcare , Orange, California

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