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Home Monitoring Program Nurse

Company: Alignment Healthcare
Location: Orange
Posted on: December 3, 2018

Job Description:

Responsible for managing patients enrolled through Alignment's home monitoring platforms including but not limited to virtual health, biometrics/care plan management, telemedicine, etc.

This position reports directly to clinical operations leadership with clinical oversight provided by physician leadership in a dual reporting role.

General Duties/Responsibilities:

(May include but are not limited to)

  • Monitor clinical alerts, triage patients as needed that are enrolled in home monitoring programs
  • Adhere to established decision tree as approved by clinical leadership and operate within appropriate licensed scope to deliver medical care
  • Provide disease specific education as patient's medical condition necessitates and that is within scope of license.
  • Assist patients with home devices and work to troubleshoot any technical or clinical needs.
  • Take initiative to assist patient with any care coordination needs including facilitating appointments with AHC clinicians, PCPs or specialists; educate on benefit options that can help maximize member's access to care; refer to appropriate AHC programs; and facilitate any member service related needs.
  • Assist in enrolling identified members into home monitoring programs based on clinician referral or other clinical criteria
  • Manage daily workload to prioritize patients that are at highest risk
  • Strong written, verbal and oral communication skills. Must be able to effectively communicate with clinicians, other clinical teams, PCPs, care givers, etc.
  • Excellent telephonic customer service skills. Will be required to conduct video-based patient conferences when requested.
  • Able to navigate multiple medical record systems to gain comprehensive view of patient
  • Able to clearly and appropriately document patient's medical status within multiple systems
  • Manage dual reporting structures
  • Other duties as assigned by supervisor

    Minimum Requirements:

    • Minimum Experience:

      • RN - minimum 2 years of nursing experience including case management
      • LVN - minimum 5 years of nursing experience including case management

        • Education/Licensure:

          • Unrestricted RN or LVN license within a state
          • Able to obtain licensure in other states where Alignment has patients (this could be provided with company assistance)

          • Other:

            • Medicare Knowledge
            • Strong Microsoft Word skills
            • Bilingual, Spanish

              Work Schedule: Monday-Friday 6:00 am-3:00 pm with NO required on-call

              100% office-based in Orange, CA

              Essential Physical Functions:

              The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

              • While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
              • The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

                Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran.

                If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact Now

                Keywords: Alignment Healthcare, Orange , Home Monitoring Program Nurse, Healthcare , Orange, California

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