Customer Service Coordinator - Entry Level

Company: Experiential Inc.
Location: Orange
Posted on: September 13, 2023

Job Description:

We are a small, but mighty marketing and consulting firm. We specialize in expanding our client's business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Entry Level Customer Service Coordinator.

Daily Responsibilities for our Entry Level Customer Service Coordinator:

• Deliver friendly customer service while providing information about the products and services to existing and potential customers
• Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
• Maintain up-to-date and accurate records of all customer interactions and personal information
• Cultivate a knowledge base on all products and services to draw on customer interactions
• Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives Wanted Qualifications for our Entry Level Customer Service Coordinator:
  • 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment
  • Outstanding communication skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and the ability to multitask
  • Exceptional work ethic
  • Self-starter with a desire for professional growth and development
    
    #LI-Onsite

Keywords: Experiential Inc., Orange , Customer Service Coordinator - Entry Level, Hospitality & Tourism , Orange, California