Catering Sales Manager
Company: Pacific Palms Resort
Location: City of Industry
Posted on: February 13, 2026
|
|
|
Job Description:
Job Description Job Description Seeking a dynamic, revenue
focused Catering Sales Manager! Pacific Palms Resort excels at
hosting meetings and events in our stunning LA venues and certified
conference center. We have the space and resources to make every
event a premium experience with more than 45,000 square feet of
function space. This is a full time salaried position with
benefits. Must have at least 4 years experience in
Hotel/Resort/Conference Center setting. This position pays within
the range of $76,000.00 - $80,000.00 per year based on experience.
The Catering Sales Manager will develop and manage a specific and
defined market segment through client solicitation, outside calls,
telemarketing, client inquiries and direct mail correspondence to
ensure all revenue goals are achieved or exceeded. The Catering
Sales Manager will work in conjunction with the Director of Sales
or Director of Catering to achieve the hotel’s revenue and market
share goals for one or more properties. Primary Responsibilities
Maximize revenue by selling catering products and services both
orally and in written form to previous, current and potential
clients. Manage all account detailing so that all pertinent aspects
of solicitation and closing are complete and documented. Coordinate
various departments’ participation in servicing accounts. Develop
and implement monthly marketing strategies. Conduct outside sales
calls both locally and in feeder market cities to solicit business.
Acquires all food and beverage, audio visual equipment and meeting
room needs from clients, prepares banquet event orders and
communicates the needs to appropriate hotel personnel. Strong
background in the selling, planning and implementation of weddings
and other events. Ability to communicate effectively, with customer
service focus, with clients, vendors internal team members both
verbally and written. Ability to handle multiple tasks with
appropriate prioritization of duties; demonstrates courtesy and
cooperation in all interactions. Excellent communication skills, in
both spoken and written word, are required. The drive to meet and
exceed both client expectations and sales goals are required. Enjoy
asking for business and closing sales. Consistently make cold
calls. Consistently book repeat business. Maintain consistent
verbal and written communication with clients. Conduct
familiarization trips Make onsite and field presentations to
prospective clients. Work effectively with Rooms, Recreation,
Culinary, Catering, Conference/Convention Services, and Banquet
Departments. Participate in local community to develop business.
Attend trade shows and participate in sales blitzes. Skills
Required Excellent phone sales skills. Excellent time management
skills. Strong organizational skills. Excellent knowledge of
computers. Strong customer service orientation and skills.
Excellent listening skills. Exceptional detail in follow-up. Solid
scheduling experience. Resolve problems. Assume
responsibility/accountability. Creative problem solving skills.
Ability to quickly evaluate alternatives and decide on a plan of
action. Think creatively. Consistently call on new customers and
develop new business. Involved with local community to develop
business. Qualifications Minimum of 4 years experience in Catering
Sales Previous hotel/resort experience preferred Excellent customer
service practices Strong organizational skills. Ability to
multi-task and prioritize Bachelor of Science degree or a College
degree highly preferred. Proficient in Microsoft Office and
knowledge of Delphi is required.
Keywords: Pacific Palms Resort, Orange , Catering Sales Manager, Hospitality & Tourism , City of Industry, California
