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IT Manager

Company: Search Solution Group
Location: Orange
Posted on: February 19, 2021

Job Description:

WHO OUR CLIENT IS:Search Solution Group is looking for a IT Manager to join our client who is a supplier and service provider. WHAT YOU WILL DO:

  • Lead definition of IT strategy, architecture, processes, and future roadmap.
  • Work with the VP of Operations to define departmental goals.
  • Provide direction and support in the selection of key system's areas.
  • Understand current and future business goals and ongoing IT issues to ensure business success.
  • Oversee and lead the continued changes within the ERP system.
  • Participate in cross functional initiatives to improve company effectiveness.
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for business needs.
  • Assess 3rd party technology and services vendors and develop strategies for infrastructure and core application.
  • Provider leadership to IT personnel and define and set performance metrics for the team.
  • Define and set IT application and infrastructure SLAs for business functions.
  • Provide support to users and be the first point of contact for issue escalation.
  • Procure necessary hardware and equipment for business functions.
  • Onboard and educate users regarding network security, applications, end user computing and available tools. HOW YOU ARE QUALIFIED:Education:
    • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. Work Experience:
      • Experience with Epicor P21 ERP system.
      • Experience with Salesforce ecosystem preferred.
      • Experience with Microsoft Azure preferred.
      • 10+ years of experience working in IT operations.
      • Experience in a global Distribution and/or Manufacturing setting preferred.
      • Prior experience includes successfully implementing or restructuring an ERP system.
      • Experience defining an IT strategy, roadmap and building an IT organization.
      • Proven working knowledge of systems, security, networking, databases, and phone systems. Additional Skills:
        • Strong critical thinking and decision-making skills.
        • Excellent project management skills and strong ability to prioritize.
        • Strong customer service mindset.
        • Excellent interpersonal skills.
        • Excellent communication skills, both written and verbal.

Keywords: Search Solution Group, Orange , IT Manager, IT / Software / Systems , Orange, California

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