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Senior Desktop Support

Company: Kforce Technology Staffing
Location: Orange
Posted on: November 21, 2020

Job Description:

RESPONSIBILITIES Kforce has a client in search of a Senior Desktop Support in San Juan Capistrano, CA. Duties Responsible for supporting the upgrades of Desktops Laptops from Windows 7 to either a new system on Windows 10, or an in-place upgrade to Windows 10 or an upgrade to Igel Linux OS Responsible for providing end users support post upgrade Responsible for mutually scheduling the end user upgrade including proper communication with end users on timeline and ETA of migration completion Physically remove old hardware and install new hardware at a given site for a user May be asked to assist in troubleshooting of hardware and software problems for desktop and laptop computers Install hardware and software on workstations Utilize ticketing system, when necessary Re-image computers perform data migrations and restorations, and conduct remote problem solving when required REQUIREMENTS Minimum 5 years of prior hands on experience in an onsite Desktop Support role is required Windows 7 Proficiency OfficeOutlook 2010 Proficiency Windows 10 Proficiency OfficeOutlook 365 Proficiency User DataEmail migration (OneDrive conventional data transfer) Understanding of LaptopDesktop Encryption (Bitlocker Credant) Microsoft SCCM Application Deployment IT Asset Management tasks Citrix Workspace familiarity Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience Strong written and oral communication skills Successful experience with managing multiple tasks Ability to interact with various departments within the organization and communicate to various management levels Professional (as well as manage stresspressure) Quick learner (eager to learn, can listen attentively take notes) Time Management Skills (can juggle multiple requests sensibly, punctual) Respectful personality Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Orange , Senior Desktop Support, Other , Orange, California

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