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Manager, VoIP

Company: Atrilogy Solutions Group, Inc.
Location: Orange
Posted on: November 21, 2020

Job Description:

A direct client of Atrilogy Solutions Group is seeking a VoIP Manager for a full-time direct hire in Cypress, CA 90630. Candidates must be able to work onsite (once COVID restrictions are removed). bull Onsite Role, Monday - Friday bull In-Person Interview bull No Relocation provided bull Work Location Cypress, CA 90630 Great Salary plus up to 10 Bonus Candidate must be able to pass a background and drug test prior to starting. The VoIP Manager is required to partner with Enterprise Architecture and other stakeholders to develop and implement strategies, technology roadmaps, standards, processes and services for the assigned area of responsibility, ensuring that we stay abreast of new and emerging technologies and are well positioned to meet current and future customer demand. The VoIP Manager will lead and motivate a team of VoIP Engineers focused on the design, delivery and support of VoIP related technologies. To be successful in this role, the VoIP Manager must build and maintain strong partnerships across the organization and work to ensure that day-to-day activities are performed in compliance with internal processes, architectures and standards. Qualifications bull Bachelor's degree in Computer Science, Engineering, or in a related field required bull 6 years' experience working within VoIP environments required bull 3 years of experience leading teams in a large enterprise environment required bull Experience Managing direct reports of 3 or more network engineers bull 6 years of experience conceiving, architecting, engineering, and administering technology in a distributed environment required bull 3 years' experience of experience with the Cisco products bull Solid understanding of IP-based network architecture, VoIP, SIP Trunking, collaboration, and contemporary virtualization technologies bull Experience in implementing quality guidelines, standards and procedures bull Experience defining strategy and developing roadmaps for VoIP and collaboration. bull Strong verbal, written and presentation skills must have the ability to convey complex information to a broad audience bull Experience managing geographically-dispersed teams, with ability to hire, lead, develop and retain top talent bull A team player with integrity, passion, initiative, and leadership ability bull Self-starter with an ability to work independently under minimal supervision bull Highly organized, multi-tasking capabilities, and commitment to detail bull High degree of initiative and professionalism bull Basic knowledge of financial models and budgeting and having the ability to estimate the financial impact of technical architecture alternatives bull Strong Microsoft Excel, Word, and PowerPoint skills Requirements bull Lead, coach and mentor a team of VoIP Engineers. Model and coach on expected behaviors that are consistent with the companies' Operating Norms. bull Develop opportunities for cross-team effectiveness and remove organizational barriers for strong teamwork, collaboration and excellent service delivery. bull Deliver VoIP solutions that meet business goals and operational requirements on time and within budget. bull Collaborate with Enterprise Architecture and other stakeholders to design, communicate and implement strategies, technology roadmaps, standards, processes and services for the company VoIP Infrastructure. bull Develop and manage VoIP configuration standards to ensure that security, audit and regulatory compliance requirements are met. bull Provide Capacity Planning and Performance Management for the VoIP environments bull Establish metrics and measurements to monitor and demonstrate the health of the assigned areas of responsibility bull Stay abreast of new and emerging technologies and processes in the assigned areas of responsibility. Recommend and apply technologies and processes to continually improve our services bull Work closely with Procurement to foster healthy supplier relationships, manage contracts and to establish product performance usage metrics for monitoring vendor service levels and expectations bull Lead the triage of escalated, complex problems as needed to ensure restoration or quality of service bull Lead the design and global standardization of our VoIP environment to accommodate expansion and integration of additional companies into our environment bull Develop, sustain and demonstrate domain expertise. Stay current with changing business priorities and re-align project workresources as appropriate bull Monitor customer support for assigned product areas, ensuring that reported problems are prioritized and addressed in a timely manner. bull Build and maintain strong and strategic partnerships across the organizations Family of Companies, Corporate, and within. bull Comply with all internal and external policies and procedures including the Architecture Standards, Security, Project Management Methodology, Software Development Lifecycle, Change Management, Procurement and Finance, proposing improvements where applicable bull Apply extensive knowledge of Infrastructure domain and broad knowledge of other domains to create architectural mechanisms that support standards and address concerns that may impact the enterprise bull Analyze the current VoIP architecture to identify weaknesses and develop opportunities for improvements bull Participating and providing leadership within infrastructure domain expertise and broader knowledge of other domains or for medium to high complexity projects in implementing solutions and ensuring design is consistent and well integrated with existing conceptual, logical and physical architectures A VoIP Manager in this environment is expected to be hands-on with that, heshe is expected to know everything an experienced VoIP engineer would know bull Working experience with cisco unity, jabber, and contact center required bull Experience with deploying and supporting collaboration tools using integrated voice, video, and data architectures required bull Expert-level experience with Cisco Unified Communications Manager (Version 9.x or higher) required bull Functional knowledge of core networking concepts required bull Experience in layer 3 routing protocols RIPv2, OSPF, EIGRP, and BGP required bull Experience with switch translations, session management, session border controllers, SIP LinesTrunks, and media gateways bull Knowledge of PSTN, VoIP, T1PRI, MPLS, and systems inter-connectivity bull Technical knowledge in H.323, SIP, MGoogle Cloud Platform bull Experience with software vendors such as Micro-call, Calabrio, and Akkadians bull Experience with current best practices in IT standards, principles, and security practices preferred bull Experience supporting a multi-facility environment preferred For immediate consideration please submit your resume in Word format, along with daytime contact information. LOCAL CANDIDATES ONLY PLEASE unless you are willing to relocate yourself at your own expense. Client is unable to provide H-1B Visa sponsorship at this time. All submittals will be treated confidentially. Selected candidate may be asked to pass a comprehensive background, credit andor drug screening. Principals only, no third parties please. Established in 2000, Atrilogy Solutions Group, Inc. provides organizations of all sizes with high-quality, cost effective information technology (IT) and business process consulting staffing services. Our industry-leading service model combines experienced project managers with seasoned technical and functional consultants to eliminate client uncertainty and deliver superior value and results. Clients turn to Atrilogy for expertise in bull IT staffing and placement (Project Managers, AgileScrum Masters, Business Analysts, DBA's, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems Network Engineers, Cyber Security Information Security Specialists) bull All major ERP CRM packages (including Oracle, Workday, PeopleSoft, JD Edwards, Lawson, SAP, Dynamics AX, Salesforce, Microsoft CRM, NetSuite) bull Business Intelligence, Data Warehousing, and Big Data Integration bull Creative (Interactive Project ManagerArt Director, Information Architect, UIUX Designer, WebGraphic Design) Atrilogy has been recognized by Inc. magazine as one of the nation's fastest-growing, privately-held companies. Headquartered in Irvine, California, Atrilogy also has offices in Denver, Phoenix, Atlanta, and Dallas with satellite offices in Boston, Jersey City, Las Vegas, Seattle, and Delhi, India. Atrilogy Solutions Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: Atrilogy Solutions Group, Inc., Orange , Manager, VoIP, Other , Orange, California

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