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Sr. Network and Telephony Systems Engineer

Company: ConsultNet, LLC
Location: Orange
Posted on: November 23, 2020

Job Description:

Sr. Network and Telephony Systems Engineer Location Anaheim, CA Start Date Nov 30, 2020 Apply Now Sign Up For Job Alerts Email Job Refer a Friend Apply with LinkedIn Job Description Sr. Network and Telephony Systems Engineer Anaheim, CA Direct Hire Successful candidate will manage and engineer (configurationsinstalls, monitoring, problem identification and resolution) of telephony systems, performance and enhancements. In addition to normal telephony functions, the primary critical systems functions Call Management and Routing, Marketing Campaigns set-up and call routing, inboundoutbound call routing and automated functions, IVR, connectivity to Salesforce system via InGenius, sound quality, voice recordings and collectionstorage and migration. Will manage and engineer (configurationsinstalls, monitoring, problem identification and resolution) of networks for internet traffic, direct connections to other sites, load balancing, utilization and capacity, carrier and services management, network security software andor appliance monitoring, configuration and management. Required Skills 5 years' telecommunications and network engineering experience. Minimum 3 years of experience troubleshooting and configuring network infrastructure (LAN, WAN, routing, switching, load balancing, capacity). 5 years' voice andor collaboration experience, contact center systems experience. Cisco Unified Communications Manager, Cisco Unified Contact Center Enterprise Intermediate knowledge of call queuing, routing, recording, reporting and administration. IVR, speech analytics outbound dialer, and virtual holdcallback. Knowledge of TCPIP and OSI Model. Knowledge of SNMP, log and packet capturing monitoring tools. Knowledge of VMware vSphere in a UCS environment. Advanced experience with SIP, RTP, TCPIP, MGoogle Cloud Platform, H.323, and SCCP Intermediate knowledge and experience with Windows Server 2012 and higher. Intermediate knowledge of CoS and QoS designs, configurations and support. Advanced knowledge of audit and security best practices (NIST, PCI, ISO). B.S. in Computer Science, Electrical Engineering or related or equivalent education and technical work experience. Cisco Voice Network Engineer UCS Unified Communication Services VoIP Call Center Contact Center Client, ACE, Client, ACI Hardware, ASA Firewall, AnyConnect Meraki CloudLock, certificationstechnical training. Industry network certifications, such as CCIE, CCNA, CCNP, CISSP, NET, ACE, etc. Certifications in Information and Systems Security a plus Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results. In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com Id 20-01626

Keywords: ConsultNet, LLC, Orange , Sr. Network and Telephony Systems Engineer, Other , Orange, California

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