Commercial Service Tech II (Orange)
Company: ADT Security Services
Location: Orange
Posted on: January 12, 2021
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Job Description:
Company Overview:At ADT, we've been in the business of helping
save lives for more than 145 years. As the number one smart home
security provider serving residential and business customers, our
people are our most important asset. Headquartered in Boca Raton,
FL and at more than 200 locations across North America, our
employees help empower our customers to live more secure and
confident lives. Join our team and help us protect what matters
most. For more information, visit www.adt.com or follow us on
Twitter, LinkedIn, Facebook and Instagram.Position Summary:The
basic function is to perform routine and emergency service calls.
Troubleshoots, replaces and/or repairs malfunctioning or
inoperative equipment. Works with minimal supervision and may
provide training and assistance to less senior technicians or
trainees.Duties And Responsibilities* Performs routine and
emergency service calls. Troubleshoots, replaces, and/or repairs
malfunctioning or inoperative equipment. * Must have an ability to
proctor, coach, and teach others. * Provides reliable, high quality
customer support. * Provides customer instruction on system
operation and functionality. * Performs system testing and signal
verification. * Maintains the necessary truck stock/inventory
(equipment and tools). * Organizes and utilizes technical
resources, information, material, and support to ensure efficient
execution of assigned tasks. * Ensures the progress and completion
of assigned tasks. * Provides documentation of service and hours
worked. * Completes and submits all required task-related
activities, productivity, and other documentation in a timely
manner. * Must have a strong work ethic. * Must be detail-oriented.
* Must complete other projects, as assigned.Minimum Qualifications
(Education, Skills & Experience):* Minimum of High School
Diploma/Vocational Training. * Must have three (3) or more years of
experience. * Must have a mastery knowledge of trouble shooting
commercial intrusion systems, fire systems, CCTV, intercom and
access control systems. * Must have a working knowledge to full
understanding of local/national codes. * Must have a mastery
knowledge of test equipment, such as multimeters, battery analyzers
and decibel meters. * Must have a valid driver's license and be
able to clear a drug screening.Certification/Licensing* Must obtain
and retain any specific product certifications and/or licenses that
are required by national, state and local codes. * Requires 50% to
75% proficiency in ADT Commercial's Tier 1 product offerings. Work
Environment:* The employee is occasionally exposed to extreme
weather conditions, risk of electrical shock, and harsh work
environments. * The work environment characteristics described here
are representative of those an employee encounters while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.Physical Requirements:* While performing the
duties of this job, the employee is regularly required to: * Stand;
walk; sit; twist; use hands to handle; reach with hands and arms;
push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk
and hear. * Use vision abilities including: close, distance,
peripheral, depth, and color. * Work in unusual and sometimes
difficult positions/circumstances such as with ladders,
scaffolding, high lift equipment, wires, ducts, crawl spaces,
attics, above ceilings, etc. * Lift, move, and hold up to
approximately 50 lbs. * Must be able to work a full-time, flexible
schedule with "on call availability" and must be able to travel on
short notice. * Must be able to drive a motor vehicle (day and
evenings) for extended time periods.ADT Commercial LLC is an Equal
Employment Opportunity (EEO) employer. We are committed to having a
diverse and inclusive workforce and do our best to foster a culture
and environment where every employee feels valued. Our goal is to
serve our customers and help save lives. We can achieve this goal
when we have the best talent working in an environment where
employees feel included and recognized. Visit us online at
jobs.adt.com to learn more.
Keywords: ADT Security Services, Orange , Commercial Service Tech II (Orange), Other , Orange, California
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