Clinical Program Assistant - Pelvic Floor Program

Company: St. Joseph Health Covenant Health
Location: Orange
Posted on: May 3, 2021

Job Description:

Advance your career working at a Magnet recognized hospital known for clinical quality and patient safety. Our team is looking for an experienced Clinical Program Assistant to join our Pelvic Floor Program at St. Joseph Hospital of Orange. This is a part time, 8-hour day shift position, for a total of 40 biweekly hours.Job Summary:Under general direction of the manager or supervisor the clinical program assistant supports the Pelvic Floor Program front and back office needs of the department/program. The assistant performs receptionist, secretarial and programmatic duties for the department/program. Activities may include developing and maintaining spreadsheets, graphs and program related statistics, coordinating meeting appointments for the department/program assigned. There may be patient activities that include, answering, screening and directing phone calls, greeting patients and visitors, scheduling appointments, tests and other misc. items, and rooming patients.Essential Functions:Performs receptionist, secretarial and programmatic duties for the department/program. Develops and maintains spreadsheets, graphs and program related statistics, coordinating meeting appointments for the department/program assigned.Assists in patient activities that include, answering, screening and directing phone calls, greeting patients and visitors, scheduling appointments, tests and other misc. items, and rooming patients.Demonstrates above average computer Skills using the Microsoft Office software (Word, Excel, Outlook). Must be Proficient in the use of an electronic medical record (EMR) ARIA, MEDITECH, and other computer programs i.e. ChartMaxx, Passport, Iatrix, scanning documents and can organize EMR eChart documents.Demonstrates excellent interpersonal, telephone etiquette and customer service skills, including the ability to establish priorities based on customer and department needs.Able to appropriately mange workload and stressful situations: ability to multi-task.Demonstrates strong clerical and organizational skills.Demonstrates effective written and verbal communication skills.Follows department guidelines for insurance specific requirements and performs necessary tasks required: insurance authorization, verification, provider notification or other tasks as needed for the department.Demonstrates an attitude of cooperation and flexibility when responding to varying and unpredictable situations, including supporting other departments as needed.Solves problems accurately and in a timely manner within the scope of the position, Applies critical thinking skills.Skills:Above average computer Skills including Microsoft Office software (Word, Excel, Outlook).Proficient in the use of an electronic medical record prefer ARIA and MEDITECH, and other computer programs i.e. ChartMaxx, Passport.Excellent telephone etiquette and customer service skills, including the ability to establish priorities based on customer needs.Able to appropriately mange workload and stressful situations; ability to multi-task.Strong clerical/ organizational skills.Effective written and verbal communication skills.Strong interpersonal and customer relation skills.Knowledge of Medical Terminology.Solves problems accurately and in a timely manner within the scope of the position.Ability to work with minimal supervision.Demonstrates an attitude of cooperation and flexibility when responding to varying and unpredictable situations.Applies critical thinking skills.Spanish speaking preferred.Position Requirements:Education:H.S. Diploma or GEDExperience:Three (3) years Clerical experience in a health-related field.Preferred Position Qualifications:Education:Post-High School education.About the department you will serve:Our Pelvic Floor Program is part of our outpatient, ambulatory care center. We have a collaborative team, where both front and back office teams know something of each position, so they have some perspective on what needs to occur in each role on a daily basis. Our patient experience is our number one priority.Comprehensive Range of Benefits:Professional Advancement: Individual career development plans, ongoing education, tuition reimbursement, motivating managersHealth: Medical - Cigna HMO and POS plans, Dental - Delta Care DHMO and Delta Dental PPO plans, Employee AssistanceProgram Wellness: Retirement 401(K), Paid-Time Off - Based on employment status of FT, PT, PD and years of service, Employee Life insurance with optional family coverage, Flexible Spending Accounts, optional Pre-Paid Legal PlanApply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.Compassion. Dignity. Justice. Excellence. Integrity.These timeless values form the heart and soul of St. Joseph Hospital. They are the prime reason that we attract and retain high-caliber employees who believe in the sanctity of their work in our faith-based setting.As a result of this affinity, most of our employees have remained with us for at least five years. Over 40 percent of our new employees were either referred by friends or applied to work at St. Joseph based on our reputation. It is little wonder, then, that retention rate is significantly higher than the average for healthcare institutions in our community.Clinical ExcellenceWhen you take the latest in medical technology and place it in the hands of highly skilled clinicians, recognition is sure to follow. In July 2007, 2008 and 2009, St. Joseph Hospital was named one "America's Best Hospitals" for Orthopedic Care by U. S. News and World Report. This highly esteem recognition is testimony to our unique blend medical science and compassionate, values-based care.A haven that feels like home.St. Joseph Hospital offers a unique environment in which healthcare givers who share a kindred spirit can do important work and grow both spiritually and professionally. Here, values-based employees view their jobs not simply as careers but also as callings.Care to get acquainted? Then we warmly invite you to explore the many career opportunities offered by St. Joseph Hospital!St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.Company: St. Joseph Hospital OrangeCategory: Administrative (Clinical)Req ID: R325531

Keywords: St. Joseph Health Covenant Health, Orange , Clinical Program Assistant - Pelvic Floor Program, Other , Orange, California