Behavioral EAP Consultant (Clinical Review Line)
Company: Anthem, Inc.
Posted on: June 1, 2021
SHIFT: Day Job
Your Talent. Our Vision. At Beacon Health Options, a proud
member of the Anthem, Inc. family of companies, it's a powerful
combination. It's the foundation upon which we're creating greater
access to care for our members, greater value for our customers and
greater health for our communities. Join us and together we will
drive the future of health care.
For more than 30 years, Beacon Health Options has changed the
way people live with behavioral health conditions. Today, we are
the undisputed leader in behavioral health management, serving 37
million people across all 50 states. At Beacon, our mission is to
help people live their lives to the fullest potential. Beacon
offers superior clinical mental health and substance use disorder
management, a comprehensive employee assistance program, work/life
support, specialty programs for autism and depression, and
insightful analytics to improve the delivery of care.
$2,500 Sign On Bonus for Anyone Licensed in the State of CA
Location: REMOTE (CA perferred)
Hours: 8 AM PST - 5 PM PST
Responsible for providing 24/7 Behavioral Health and Employee
Assistance services to up to approximately 10 million lives.
Primary duties may include, but are not limited to:
- Supports Employee Assistance Program (EAP) service department
by responding to initial customer contacts and request for
services; receives client request, assesses situation, determines
appropriate course of action.
- Provides telephone and/or on-site support for crisis
intervention, assessment, short term problem resolution and
referral to appropriate provider(s).
- Manages Critical Incident Stress Debriefing requests.
- Assesses members and assists them in accessing behavioral
healthcare benefits available under their health plan.
- Applies specialized knowledge in substance abuse, domestic
abuse, grief counseling, workplace problems, and management
- Provides employer consultation to supervisors, managers, and
Human Resources of the EAP contracted organization.
- Provides advanced consultation to designated client
- Integrates callers with appropriate EAP services and referrals
for the most complex cases.
- Manages shared mailbox that is used by clients and external
vendor to forward information that must be reviewed and placed in
- Requires 7 plus years of direct psychiatric and/or substance
abuse experience and managed care experience; or any combination of
education and experience, which would provide an equivalent
- Current unrestricted license such as (but not limited to) LPC
(as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or
Licensed Professional Counselor, in applicable state(s)
- Masters degree preferred.
We offer a range of market-competitive total rewards that
include merit increases, paid holidays, Paid Time Off, and
incentive bonus programs (unless covered by a collective bargaining
agreement), medical, dental, vision, short and long term disability
benefits, 401(k) +match, stock purchase plan, life insurance,
wellness programs and financial education resources, to name a
Anthem, Inc. is ranked as one of America's Most Admired
Companies among health insurers by Fortune magazine and has been
named a 2019 Best Employers for Diversity by Forbes. To learn more
about our company and apply, please visit us at
careers.antheminc.com. An Equal Opportunity
Employer/Disability/Veteran. Anthem promotes the delivery of
services in a culturally competent manner and considers cultural
competency when evaluating applicants for all Anthem positions.
Keywords: Anthem, Inc., Orange , Behavioral EAP Consultant (Clinical Review Line), Other , Orange, California
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