Customer Service Rep / Dispatcher - Orange, CA
Company: American Residential Services
Posted on: June 6, 2021
Rescue Rooter, a national leader in HVAC, residential and
commercial plumbing services, is currently seeking a bright and
assertive Customer Service Rep. for our Orange branch. A qualified
candidate must have the ability to work in a fast paced environment
while providing exceptional customer service. Must have effective
listening and verbal communication skills, proven ability to
meet/exceed set goals, and be receptive to coaching and
- Answering inbound calls and placing outbound calls
- Communicating with customers about appointment times and
- Addressing customer concerns
- Providing timely response and feedback to the customer
- Service dispatching experience preferred (preference given to
candidates with plumbing or HVAC industry experience).
- 2 years phone-based customer service experience required.
- Excellent communication & computer skills.
- Must be able to work a flexible schedule including evenings,
weekends and holidays.
- Must have a high school diploma or GED.
We require background checks and drug tests on all employees.
American Residential Services will consider qualified applicants in
a manner and in compliance with the California Fair Chance Act (AB
ARS/Rescue Rooter - Making it Work! Making it Right!
We are an equal opportunity employer
AA EOE M/F D/V
Keywords: American Residential Services, Orange , Customer Service Rep / Dispatcher - Orange, CA, Other , Orange, California
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