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Switchboard Operator

Company: Canon Business Process Services
Location: Orange
Posted on: June 12, 2021

Job Description:

Overview

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

Responsibilities

  • Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
  • Listen to the caller's request and either solve the query or direct the call to the concerned department
  • Must know which staff are in which department and who is in charge of what function
  • Must maintain up-to-date information of the current happenings in the company
  • Update and maintain pertinent business information via computer or department files
  • Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

Qualifications

  • High school diploma or the equivalent
  • 1 year of experience
  • Proficient in Microsoft Word and Excel
  • Excellent customer service skills, professional attitude & appearance
  • Good written and oral communication skills
  • Strong organizational, record keeping & time management skills
  • Ability to type 35 wpm
  • Availability to work overtime/varied hours when required

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Keywords: Canon Business Process Services, Orange , Switchboard Operator, Other , Orange, California

Click here to apply!

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