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District Manager

Company: AutoZone
Location: Orange
Posted on: October 5, 2021

Job Description:

Position Summary
The District Manager (DM) oversees the day-to-day operations and other company initiatives within multi-unit AutoZone stores. The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment. The DM monitor’s sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.
Position Responsibilities
·         Leads and support a district culture focused on customer satisfaction, sales growth and retention
·         Attracts, recruits, hires, trains and develops high caliber store personnel
·         Assures fair and equal employment opportunities for AutoZoners and applicants
·         Accountable for the performance of stores in assigned market
·         Evaluates store operations and develops tactical plans to improve store manager’s overall performance
·         Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses
·         Monitors sales, cash flow, inventory, and security controls
·         Routinely and frequently visits stores and commercial accounts
·         Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner
·         Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels
·         Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.
·         Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual
·         Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store
·         Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales
·         Reinforces and evaluates the period sales plans during store visits
·         Ensures all managers understand and uphold AutoZone’s company policies, accident and loss prevention procedures
·         Ensures Store Manager is achieving or exceeding sales targets
·         Follows up on WITTDTJR meetings and action items
·         Provides performance counseling and distributes AutoZoner Action Reviews, when necessary
·         Addresses customer concerns and resolves them with a goal  of turning a complaint into a compliment
·         Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment)
·         Adheres to and ensures AutoZoners follow AutoZone’s dress code standards
·         Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Position Requirements
·         High School diploma or equivalent
·         ASE Certified preferred
·         Demonstrates high level of integrity
·         Ability to drive customer service

Keywords: AutoZone, Orange , District Manager, Other , Orange, California

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