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Call Center Representative - MST

Company: HonorVet Technologies
Location: Orange
Posted on: November 14, 2021

Job Description:

Job Description

Call Center Representative

Location: East Syracuse, NY 13057

Duration: 12 Months Contract

Description:

  • Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Keywords: HonorVet Technologies, Orange , Call Center Representative - MST, Other , Orange, California

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