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Health Educator (Bilingual Vietnamese Required)

Company: CalOptima
Location: Orange
Posted on: September 21, 2022

Job Description:

Why CalOptima?

CalOptima is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima.

Job Summary

The Health Educator is responsible for planning, implementing, and evaluating health education activities for CalOptima members. The incumbent provides individual and group health education services and acts as a resource for CalOptima providers, health networks, and community partners. The incumbent will deliver health education interventions through various methods and techniques that are effective to CalOptima members.

Position Responsibilities:

* Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability.
* Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department.
* Provides health education coaching to individuals or group classes using a member-centric approach.
* Promotes preventive care, health screenings, chronic condition management, and healthy living with the CalOptima population.
* Develops and conducts assessments to evaluate member health needs.
* Prepare written materials for distribution to members in the appropriate formats and literacy levels as needed.
* Coordinates health education program activities with other departments, outside agencies, and organizations.
* Stays current on developments in the field of health education.
* Follows CalOptima's protocol for documenting all interventions.
* Completes productivity reports as required.
* Serves as a resource for CalOptima providers, health networks, and the community.
* Completes other projects and duties as assigned.

Possesses the Ability To:

* Review, develop, and recommend high quality, culturally-appropriate health education materials.
* Communicate clearly and concisely, both verbally and in writing.
* Establish and maintain effective working relationships with CalOptima leadership and staff.
* Provide excellent customer service.
* Initiate and follow through on projects with minimal supervision.
* Work well as part of a team to manage/lead multiple projects simultaneously.
* Think critically to solve problems effectively.
* Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Experience & Education:

* Bachelor's degree in Health Education or related field required.
* 1 year of health education experience, preferably in a Managed Care setting required.
* Valid driver's license and vehicle, or other approved means of transportation, an acceptable driving record, and current auto insurance will be required for work away from the primary office approximately 10% of the time to CalOptima's Program of All-Inclusive Care for the Elderly (PACE) and events in the community.
* Bilingual in English and in one of CalOptima's defined threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese) required.
* A flexible schedule is required to participate in evening and weekend events when scheduled.

Preferred Qualifications:

* Master's degree in Public Health or Health Science preferred.
* Certified Health Education Specialist (CHES) certification preferred.

Knowledge of:

* Health education program planning and evaluation.
* Behavior change, adult learning, and group process theories and application.
* Motivational interviewing/client-centered counseling.
* Health literacy and plain language communication.
* Readability and suitability standards and guidelines for health education materials.
* Appropriate techniques, practices, and cultural sensitivities to serve social and ethnic groups.

Department: Population Health Management

Reports to: Supervisor, Health Education

FLSA status: Non-Exempt

Salary Grade: H - $28.37 - $40.72 ($59,000 - $84,700)

CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources Disability Management at 657-900-1134.

Keywords: CalOptima, Orange , Health Educator (Bilingual Vietnamese Required), Other , Orange, California

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