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Host Person

Company: DoubleTree by Hilton Anaheim/Orange County
Location: Orange
Posted on: September 21, 2022

Job Description:

Job Overview: Greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Responsibilities and Duties:
--- Supervise service personnel including counseling and discipline, to maintain service standards.
--- Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
--- Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
--- Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
--- Conduct daily "roll call" meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
--- Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
--- Maintain an open line of communication between guests, management and line employees.
--- Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.
--- Perform other related duties as assigned.

Specific Job Knowledge and Skills:

Keywords: DoubleTree by Hilton Anaheim/Orange County, Orange , Host Person, Other , Orange, California

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