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Bond Support Specialist

Company: Liberty Mutual Insurance
Location: Orange
Posted on: November 18, 2022

Job Description:

Candidate can report to any US Surety Office. Salary may vary based on location. Approximate Shift: PST: 7:00 - 4:00. CST: 9:00 - 6:00. EST: 10:00 - 7:00This position is a hybrid UW Support/Underwriting role which will primarily support the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through bond issuance, file documentation, and coordinating service requests in a timely manner. Incumbents will also be responsible for certain underwriting tasks and as such will develop and demonstrate knowledge and skills needed to appropriately evaluate the acceptability of risks within their authority. Performs detailed analysis of new account submission through bond issuance, file documentation, and coordinating bond requests in a timely manner.Liberty Mutual Surety, a business unit of Liberty Mutual Insurance, is the worlds largest globally Surety, including in the United States. Conducting business worldwide through fronting relationships and Liberty-owned subsidiaries, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 16 countries.ResponsibilitiesDeconstructs new account submissions and bond requests by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing pre-sale requests. Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as bond transactions, billing, and service needs. Provides eBonding support/training for the agency and underwriters to facilitate bond requests. Executes the post-sale account management and workflow, including file documentation, bond. Registration and bond documents. Confirms proper indemnity is received and documented. Supports the underwriter with stewardship, ongoing service, service, planning and endorsements. Supports handling of prospects and renewal accounts by performing the coverage review and developing corresponding recommendations and documentation on terms and conditions. Manages referrals and obtains approvals according to authority guidelines. Under supervision, creates and presents proposal (language, forms, endorsements, fill-ins, agreements and offers/disclosures/elections) to underwriter for presentation to broker/buyer for subsequent negotiation and binding. Acts as a resource, mentor or subject matter expert for less experienced coworkers (bond specialists and underwriting assistants); may also utilize expertise to participate in or lead special projects. Provides recommendations to streamline workflow and recommendations for system enhancements.Bachelor`s degree (or equivalent experience) and at least 5 years of surety bond underwritingassistant experience expectedDemonstrates a solid understanding of surety business and allprocessing functions required to support operationsCapabilities include critical thinking/problem solving, decision making, customer focus, detail orientated, exceptional customer service and excellent written/verbal communications skillDemonstrates ability to work well on a team and independentlyCompetent and proficient with computer software applications utilized by SuretyDemonstrates ability to mentor Surety Underwriting Support staffDemonstrates leadership skills in performing special projectsAt Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work - US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Bachelor's Degree12

Keywords: Liberty Mutual Insurance, Orange , Bond Support Specialist, Other , Orange, California

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