Loan Specialist

Company: Regional Management Corp
Location: Orange
Posted on: November 24, 2022

Job Description:

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!Job IntroThe core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!Why work at Regional?

• Regional offerscompetitive pay!We do our best to show that we value our team members!
• Eligible for amonthly bonus. Who doesn't love a nice cash reward for their hard work?
• Promotion opportunities available. We love to train our Loan Specialists into future Branch Managers!
• All full-time team members have access tomedical, dental, vision and 401(k) benefits! Duties and responsibilities
  • Provide exceptional service to all customers.
  • Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
  • Maintain office cash with accuracy and proper security.
  • Grow account volume through good judgment and effective customer solicitations in person and phone.
  • Assist past due customers by calling them and working together to find a resolution for keeping their accounts up to date Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
  • Transport money and deposits to and from bank.
  • Other duties as assigned by leadership.Minimum Qualifications
    • High School Diploma or Equivalent.
    • 6+ months customer service experience in a sales/retail environment or cash management environment.
    • This position works in an office providing customer services to customers and potential customers in person and over the phone.
    • Hours approx.: 9:00 am to 6:00 pm Monday - Friday with some Saturdays required.
    • Overtime may be required at the discretion of upper management.
    • Must pass drug screen, criminal and credit background checks.
    • Valid Driver's License and access to a dependable automobile with liability insurance coverage.Critical Competencies
      • Demonstrated passion for customer service.
      • Excellent written and verbal communication skills.
      • Customer service minded with a personality that relates to customers, branch colleagues, and corporate co-workers with a high degree of integrity.
      • Thrives in a pay for performance atmosphere and adaptable to an ever-changing environment.
      • Proven ability to multi-task with a sales mentality.Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Keywords: Regional Management Corp, Orange , Loan Specialist, Other , Orange, California