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Patient Services Team Lead

Company: RadNet
Location: Orange
Posted on: May 27, 2023

Job Description:

Job Description

Patient Services Representative Team Lead

Leadership opportunity available for a knowledgeable radiology office professional at our Wave Imaging teamas a Patient Service Representative Team Lead. This full-time leadership career opportunity has a Monday - Friday 8:00am to 5:00pmschedule, and is located at our outpatient practice in Orange, CA. In this Lead PSR position you'll:

  • Lead a team of employees.
  • Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest.
  • With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions.
  • Relieve staff for vacation and sick-time coverage.
  • Greet incoming patients and visitors in a friendly and service oriented manner.
  • Be a liaison between the physician(s) and the patients.
  • Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
  • Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
  • Answer phones, and schedule patients.
  • Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
  • Notify appropriate team member of patient arrival and coordinate with the back office staff for timely care of patients.
  • Participate in meetings.
  • Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
  • Participate in and/or lead various projects to support center operations and quality patient care.

    We offer modality cross-training, hands-on training, advancement opportunities, inter-company transfer opportunities, and benefits including: medical/dental/vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, DailyPay (make any day a payday),employee referral bonus, a pre-tax flexible spending plan, education reimbursement, free life insurance, and a host of other perks!

    RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant. RadNet will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Article 9 in Chapter XVIII of the Los Angeles Municipal Code)


    We're looking for dynamic and knowledgeable leaders with at least 3+ years of experience as a PSR within a radiology center, excellent communication and interpersonal skills, computer skills, a high school diploma, problem solving skills, and the ability to build and maintain a strong team environment.

    Pay Range: $18.00 - $19.00/hour

Keywords: RadNet, Orange , Patient Services Team Lead, Other , Orange, California

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