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Public Engagement Assistant - Temporary

Company: Chapman University
Location: Orange
Posted on: June 8, 2024

Job Description:

Posting Details

Position Information

Position Title
Public Engagement Assistant - Temporary

Position Type

Job Number

Full or Part Time
Part-Time 0-19 Hours Weekly

Fair Labor Standard Act Classification

Anticipated Pay Range

Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary
Reporting to the Director of Programs and Public Engagement, the Public Engagement Coordinator performs a variety of audience development and public engagement event-related tasks. Working with the Programs Project Specialist, the Public Engagement Coordinator is responsible for social media, digital marketing, content creation, virtual event, and online updates in promotion of Center events, performances, programs, strategic initiatives, and arts equity activities. She/he is a principal writer for the group.

Marketing Support

  • Creates and makes plans to disperse mass email marketing materials
  • Supports in sending assets, examples of other collateral in the campaign, links and other materials to vendors
  • Supports the creation and scheduling of social media and digital content posts to Instagram, Facebook, and Twitter
  • Supports website management
  • Provides needed collateral and content to appropriate departments
  • Distributes marketing materials to all campus departments and other partners
  • Maintains archive files
  • File press clippings
  • Other marketing tasks as assigned.

    Event Support

    • Special event lobby setup and teardown: tables, chairs, accent lights, and other special event needs for lobby receptions, backstage receptions, etc.
    • Provide assistance for VIP event setups and teardowns throughout Musco Center including prep/reset of Artist Lounge
    • Offers support to management and artists as needed
    • Virtual event production support.
    • Education and community engagement program offering support with key stakeholders

      Stage Door Operations Support

      • Provide a first level public facing and administrative support at the Stage Door for staff, students, faculty, vendors, patrons, and visitors
      • Respond to internal and external requests for information about the Musco Center or university policies, providing excellent customer service in a timely manner
      • Answer telephones, prioritize calls, take detailed messages, refer callers to appropriate Musco Center offices, and answer Musco Center general inquiries
      • Oversee deliveries and general usage of the loading dock area

        Required Qualifications

        • Proven ability to carry out duties in a timely manner
        • Experience carrying out duties when faced with interruptions, distractions and a fluctuating workload
        • Familiarity with safe practices when working in a theater
        • High level of organization and ability to follow and carry out instructions
        • Computer skills to use word processing, spreadsheet, presentation, provide in-depth internet
        • Flexible and adaptable to frequent changes in workload, assignment, and details
        • Demonstrate strong written communication skills to prepare clear, concise, and grammatically correct business correspondence and operational emails and reports
        • Experience using standard office equipment such as copier, printer, scanner
        • Strong oral communication skills to convey accurate information in a tactful and diplomatic manner
        • Excellent telephone etiquette skills and the ability to direct calls, give information, and take accurate and detailed messages
        • Strong written communication skills to prepare clear, concise, and grammatically correct business correspondence, including solid editing and proofreading skills
        • Strong customer service and interpersonal skills, including the ability to foster effective relationships and work with a diverse group of individuals from within and outside the University community
        • Ability to work independently, secure information/data, and make recommendations based upon the information/data gathered
        • Problem solving skills, including the ability to formulate and communicate logical conclusions and recommendations
        • Ability to maintain a high level of confidentiality
        • Strong commitment to teamwork
        • A minimum of related experience in order to provide administrative support to professional staff

          Desired Qualifications

          • Working knowledge of University policies and procedures that pertain to the duties of this position
          • Bachelor's degree or equivalent education and/or experience related to the duties and responsibilities specified
          • Familiarity with proper radio etiquette

            Special Instructions to Applicants
            Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

            The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at

            Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.

            The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

            Minimum Number of References

            Maximum Number of References

Keywords: Chapman University, Orange , Public Engagement Assistant - Temporary, Other , Orange, California

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