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Security Service Tech

Company: Red Hawk Fire & Security
Location: Orange
Posted on: March 13, 2019

Job Description:

(Duties and responsibilities include the following. Other duties may be assigned)




- Troubleshoot several different security systems and understand how to split a circuit to effectively troubleshoot ground faults

- Responsible for reading and understanding assigned project documentation and work orders including scope of work for inspections, and determine if additional information is needed

- Available for scheduled 'on-call' to respond to emergency service calls

- Exhibit effective customer service skills by consistently communicating with Service Coordinator, Dispatcher, Management, and Customers to ensure complete customer satisfaction experience.

- Perform other duties as assigned, including attending training classes when offered.

- Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. All work performed, whenever possible, should be reviewed with the customer.

- Complete monthly vehicle reports in a timely manner. Maintain accurate truck inventory to ensure timely response to customer needs.

- Partner with sales to grow and protect the service segment of our business


EOE AA M/F/Vet/Disability


- Minimum of High School Diploma/GED

- Experience working as a fire alarm & security technician for a large, premier service entity preferred

- Strong work ethic and integrity

- Detail oriented and strong problem solving skills

- Proficient in the use of personal computers including such programs as MS Office (Word, Excel, Outlook), Adobe Acrobat and database (software) programs

- Have a working knowledge of test equipment including multi-meters, digital analyzers, frequency meters decibel meters, and communicating devices

- Ability to communicate effectively both verbally and in writing.

- Ability to lift/move equipment and tools weighing up to 50 lbs.

- Perform work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working in ducts, crawl spaces, above ceilings, etc.

- State and/or local licensing a big plus.

- Ability to work a full-time schedule, overtime may be required for this position with short notice

- Available for travel, which may include nights and weekends

- Valid driver's license with acceptable driving record, will conduct background and drug test

Keywords: Red Hawk Fire & Security, Orange , Security Service Tech, Other , Orange, California

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