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Project Specialist

Company: WESTERN DENTAL SERVICES
Location: Orange
Posted on: July 14, 2019

Job Description:

Requisition Number 19-1866 Title Project Specialist City Orange State CA Zip Code 92868 DescriptionWestern Dental Services, Inc., California's largest dental services provider and one of the nation's largest dental HMO's, is looking for a bright, motivated, Project Specialist. This position requires at least 1+ years of professional experience to join

Western's team. Western Dental's team consists of over 4,400 professionals and nonclinical employees at Western's corporate headquarters in Orange, California and more than 300 dental clinic locations.


  • Primary responsibilities include: (1) ensure timely and accurate processing clerical queues established for things like re-contracting customers and adjusting fees; (2) drive timely and successful resolution of internal customer ticketing system for internal

    requests and external customer issues; (3) verify consistent follow up with other departments regarding charts in queues for things like legal issues so that there is eventual conclusion; (4) submitting bankruptcy claims and monitoring until resolution; provide

    feedback to other department leaders to drive production, efficiencies and policy compliance.
  • This position requires frequent, tactful intra-department and inter-department communication.
  • Meet or exceed KPI metrics established for dependability (attendance) and production.
  • Carry out additional special projects as needed.

    RequirementsRequirements:


    • Excellent customer service skills
    • Strong verbal and written communication skills including excellent phone etiquette
    • Bilingual English/Spanish required
    • High school diploma or GED required

Keywords: WESTERN DENTAL SERVICES, Orange , Project Specialist, Other , Orange, California

Click here to apply!

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