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Patient Access Rep - Full time - Nights

Company: St. Joseph Health / Covenant Health
Location: Orange
Posted on: November 8, 2019

Job Description:

We are looking for a Patient Access Representative in Patient Access Services Emergency Room Registration at St. Joseph Health System in Orange, CA. Job Summary: Under the direction of the PAS manager (defined below by region), the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Registration Representative II greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Required qualifications: - Three (3) or more years of registration experience or related field Preferred qualifications: - High School diploma or GED - Five (5) years registration experience - Familiarity with basic financial clearance functions - Bilingual English/Spanish St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico.SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations.SJH maintains a 'continuum of care,' matched to the diverse needs of the urban centers, smaller cities and rural communities in three statesFor the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award.SJH provides exceptional benefits, opportunities for advancement and relocation within the *********. Joseph Health is comprised of four core values: Service, Excellence, Dignity, and Justice are the guiding principles of all we do.Excellent compensation program and benefits ***********. Joseph Health (SJH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or *********** addition to federal law requirements, St. Joseph Health (SJH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as on call, per diem refers to employment consisting of shifts scheduled on as as needed basis to fill in for staff vacancies. Company: SJH System Office Category: Administrative (Clinical)

Keywords: St. Joseph Health / Covenant Health, Orange , Patient Access Rep - Full time - Nights, Other , Orange, California

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