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Refunds Specialist

Company: Surgical Care Affiliates
Location: Orange
Posted on: November 11, 2019

Job Description:

OverviewSCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com.??Facility Description:Barranca Surgery Center is a Multi-Specialty Surgical Center with 2 OR's and 2 GI Suites. We are a state-of-the-art center and are looking for a Collector to join our team.? A positive attitude and the ability to thrive in a fast paced environment are a must.Accountabilities / ResponsibilitiesWe are seeking a Full Time experienced Refunds Specialist who is reliable, detail-oriented, takes initiative, is a skilled problem solver, self-directed and able to work independently, and who has a positive and cooperative work ethic.?Key Responsibilities:

  • Assures prompt, accurate credit balance research of patient accounts
  • Processes patient credit card refunds & initiates check refunds in Accounts Payable system
  • Sends overpayment letters series to carriers that have overpaid per contract
  • Does follow up on all outstanding credit accounts.
  • Reviews accounts to be considered for bad debt
  • Ability to calculate and verify expected pays based on contractual allowables for multiple payers
  • Documents in the comments screen all activity to the patient's account
  • Answers inquiries from patients and third-party carriers in reference to patient account billing difficulties
  • Promptly processes all government refunds within timelines
  • Runs monthly credit reports to verify that checks issued have been posted
  • Performs all other duties as assigned by supervisorQualifications
    • Ability to verify the patient information is accurate and complete
    • Excellent telephone skills & Customer Service Skills
    • Ability to work independently and as a self-starter with a high level of initiative
    • Ability to interact in a positive manner and to communicate well with patients, families, teammates and supervisors
    • Possesses accurate judgment, especially handling insurance claims and dealing with patient accounts.
    • Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.
    • Is courteous, understanding and sympathetic toward patients, physicians and others.
    • Ability to handle confidential information.
    • Possess basic knowledge of medical terminology.
    • Possess knowledge of health insurance billing.
    • Possess knowledge of typing, word processing, spreadsheet and computer billing systems.
    • Must be dependable and reliable
    • Ability to multi-task.
    • High school diploma or GED certificatePlease send resumes to mary.powell@scasurgery.com2019-6226

Keywords: Surgical Care Affiliates, Orange , Refunds Specialist, Other , Orange, California

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