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Sr. Business Systems Analyst

Company: American Advisors Group
Location: Orange
Posted on: December 4, 2019

Job Description:

THIS IS NOT A REMOTE OPPORTUNITYSr. Business Systems Analyst American Advisors Group (AAG) is the nation's leader in reverse mortgage lending, licensed to operate in 48 states. The company, founded in 2004 by CEO Reza Jahangiri, is headquartered in Orange, CA. We are dedicated to helping American seniors leverage their home equity as an asset to help fund retirement. AAG has a 96% customer satisfaction rating and is a member of the National Reverse Mortgage Lenders Association (NRMLA). -We are looking for an ambitious and driven individual to grow with us. We operate in a fast-paced, dynamic environment where everyone on the team "comes to win"-- our work atmosphere is highly- entrepreneurial. AAG's success stems from our unique core values that are inherent in every employee: Caring for our customers and treating them with the dignity and respect in which they deserve. riven to provide superior customer service. Ethical in how we conduct our work, every day.AAG rewards hard work, promotes from within, supports career development and fosters a fun and friendly work environment. If this sounds like a company you are interested in joining, please review the job description below. -AAG is seeking a Business Systems Analyst to provide process and system support to our internal customers. This position serves as the liaison between the business units and the technical teams; this is a functional role and must have great communications skills, as well as strong requirements gathering and documentation skills. Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. -Essential Functions: - - - - - - - - - - -Analyze and recommend process improvements to determine best practices and makes recommendations to management on how to improve current practices and processes and solve issues related to business unitRe-engineer existing solutions to improve stability, increase flexibility, and reduce total cost of ownership.Analysis of business and user need, documentation of requirements, and translation into proper system requirements specifications.Supports the successful implementation of the company's proprietary software.This position also requires the ability to document business processes through workflow design, training procedures, and standard operating procedures.Assist others with conducting business research by gathering data, identifying options, performing cost-benefits analyses, and creating non-routine reports with detailed analyses and/or proposals to create or revise management policies, business processes and services provided to customers.May serve as a subject matter expert on the specified system(s) or application(s) and serve as a point of contact between the business unit and Information Technology.May act as the liaison between the division and vendors, including the integration of vendor tasks, as well as track and review vendor deliverables. -Position Requirements: -Bachelor's Degree or equivalent experience.5+ years related experience with emphasis in mortgage lending, preferred.Strong analytical, interpersonal, communication, problem solving, research skills and self-motivator.Knowledge of system development life cycle (SDLC) and Agile development.Knowledge of general business processes and functions preferable in the mortgage industry.Write and execute simple SQL queries to validate assumptions and support key decisions.Perform basic data analytic or ad-hoc queries for business users. - - -Demonstrated ability to interpret and apply standard policies, procedures and other established guidelines.Mid-level of proficiency with MS Office suite to include Visio.Excellent written and oral communication skills.Additional hours may be needed during peak times and for software releases. - -NO C2C, AGENCIES or 3RD PARTIES PLEASE

Keywords: American Advisors Group, Orange , Sr. Business Systems Analyst, Professions , Orange, California

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