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Senior Epic Application Analyst

Company: St. Joseph Health / Covenant Health
Location: Orange
Posted on: December 4, 2019

Job Description:

We are looking for a Senior Epic Applications Analyst for our Interface Department at St. Joseph Health System in Orange, CA Job Summary: Positions at this level demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems. Manage more complex projects, establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes. Lead activities of project team, mentor and assists others in support of applications, projects and goals. Initiate, coordinate or lead course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization. Partners, collaborate and extend effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence St. Joseph Health and Services. Work collaboratively with colleagues across PSJHS in delivery of specific cross departmental projects and efforts. Actively support and incorporate the mission and core values into daily activities. Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others. In this position you will: - Use in-depth information and analysis to provide management with advice and counsel on a variety of business issues. - Issue are often highly technical and complex in nature. - Define user requirements for complex systems and educate customers on application functionality and limitations. - Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary. - Work with internal and external teams to support and develop business solutions. - Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in these same activities. - Apply standards, concepts and theories related to technical discipline to provides solutions to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills. - Prepare documentation and assist in documenting, defining and developing workflows in collaboration with relevant stakeholders. - Lead project teams as needed. - Synthesize data, information, and knowledge to analyze multiple approaches/solutions to issues or problems. - Collaborate with peers to create and maintain standard team specific documentation. - Lead maintenance and improvement of documentation standards. - Identify, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. - Assist others in gathering, assessing and troubleshooting of application failure root cause. - Understand and translate the business needs into system design alternatives, configuration and workflow validations. - Facilitate and coordinates the development and analysis of complex test plans. - Act as a resource during testing and upgrades; coordinates with appropriate individuals. - Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results. - Plan and coordinate downtime, change management, maintenance, and upgrades. - Perform capacity planning and vendor management. - Ability to travel as required. - Perform rotational on-call responsibilities. Required qualifications in this position: - Bachelor's Degree in Computer Science, Business Management, Information Services or an equivalent combination of education, skills and relevant experience or equivalent education/experience - Epic Certification with 4 years build experience - Seven years build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic Certification and build experience) - Epic Certification within 90 days - Applicable Epic Certification required within 3 months of last class required for certification. - Any certifications relating to software applications, technology infrastructure and or clinical specializations are an advantage. - Certifications must be kept up to date. - Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license. St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico.SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations.SJH maintains a 'continuum of care,' matched to the diverse needs of the urban centers, smaller cities and rural communities in three statesFor the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award.SJH provides exceptional benefits, opportunities for advancement and relocation within the *********. Joseph Health is comprised of four core values: Service, Excellence, Dignity, and Justice are the guiding principles of all we do.Excellent compensation program and benefits ***********. Joseph Health (SJH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or *********** addition to federal law requirements, St. Joseph Health (SJH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as on call, per diem refers to employment consisting of shifts scheduled on as as needed basis to fill in for staff vacancies. Company: SJH System Office Category: Applications

Keywords: St. Joseph Health / Covenant Health, Orange , Senior Epic Application Analyst, Professions , Orange, California

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