In Store Paint Sales Specialist - AZ, CA, WA Only
Company: Masco Corporation
Location: Orange
Posted on: June 20, 2022
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Job Description:
**Job Description****Our Ongoing Commitment to Diversity, Equity
& Inclusion**We believe a workplace that encourages and values
different voices, perspectives, and backgrounds builds better
teams, better solutions, and more innovation. The goal is for every
single team member to have a voice and experience a sense of
belonging here, regardless of where they sit in the organization
and what their background is. We look forward to your sharing your
outstanding and unique talents and perspectives with us!**JOB
SCOPE/SUMMARY**+ Create and build strong, positive, sustaining
relationships with customers, Pro Desk Associates.+ Partner with
THD Associates to establish long-term relationships and grow the
business with the Pro Contractors. Create brand awareness and
penetration through training, facilitating, selling, and advising.
Partner with THD for timely and accurate delivery of finished goods
to Contractors.+ Working safely is part of our culture and is a
condition of employment.**ESSENTIAL FUNCTIONS**+ Prospect new Pro
business within the store with continuous follow-up to drive
additional sales.+ Manage on-going Contractor and THD
relationships. Advise and train customers of products / brands,
including proper usage, features, and benefits that are best for
the project.+ Focus on customer service by ensuring that service
standards are maintained and customer issues are quickly and
efficiently resolved. Facilitate will-call services in conjunction
with Pro Desk Associates.+ Manage the delivery of products to
customer sites. Maintain an understanding of local market
operations based on selling habits and customer base to increase
sales.+ Ensure customer orders meet all specifications. Conduct
paint and/or stain color matching and making product
recommendations to customers (Dot Cards Maintenance) and be the
resident Color Matching expert to ensure color accuracy. Point
person for Behr Pro Reps and Pro Contractors needs and inquiries.+
Maintain current knowledge of inventory levels, adjust inventory as
needed to support on-going jobs with THD and/or in store rep to
make any inventory adjustments.+ Expedite the resolution of
customer problems/complaints which may include coordination with
the Technical Services Team.+ Promote sundry items to complement
paint products+ Collaborate with all appropriate departments
(Sales, Marketing, Distribution, Customer Service, etc.) to meet
and exceed sales goals and report information as necessary.+ Ensure
paperwork and delivery documents are properly executed, including
managing and maintaining Contractors files, jobs, colors, and
projects.+ Achieve sales plan with month to month budget review.+
Abide by all company policies and procedures and maintain a safe
and ethical work environment**JOB QUALIFICATIONS****EXPERIENCE/
EDUCATION**+ High School or equivalent+ Related sales and/or
customer service experience and/or training in a commercial
coatings environment+ Sales, retail, or customer service experience
with previous experience in a paint store or big box retail
store**KNOWLEDGE/ SKILLS/ ABILITIES**+ Ability to follow oral or
written instructions; read and acknowledge completion of work
orders+ Ability to read and interpret documents such as safety
rules, operating and maintenance instructions and procedure
manuals.+ Knowledge of MS Office Suites and/or software
applications related to job functions+ Ability to speak Spanish (in
certain geographic regions) may be required.+ Ability to apply
common sense to carry out instructions furnished in written or
verbal form+ Ability to add, subtract, multiply and divide using
whole numbers, common fractions, and decimals.+ Ability to
communicate with vendors on company products+ Knowledge of
architectural coatings+ Strong selling, networking and relationship
building skills+ Ability to work effectively across functions to
achieve desired customer satisfaction goals+ Strong problem-solving
skills+ Exceptional Negotiation skills+ Experience in Construction
Trade a plus+ Experience in Salesforce CRM or similar system+
Ability to adapt approach and style to achieve account
objectives**SPECIAL REQUIREMENTS**+ Ability to lift 75 lbs. on a
routine basisFull time_BEHR_ _(the Company) is an equal opportunity
employer and we want to have the best available persons in every
job. The Company makes employment decisions only based on merit. It
is the Companys policy to prohibit discrimination in any employment
opportunity (including but not limited to recruitment, employment,
promotion, salary increases, benefits, termination and all other
terms and conditions of employment) based on race, color, sex,
sexual orientation, gender, gender identity, gender expression,
genetic information, pregnancy, religious creed, national origin,
ancestry, age, physical/mental disability, medical condition,
marital/domestic partner status, military and veteran status,
height, weight or any other such characteristic protected by
federal, state or local law. The Company is committed to complying
with all applicable laws providing equal employment opportunities.
This commitment applies to all persons involved in the operations
of the Company regardless of where the employee is located and
prohibits unlawful discrimination by any employee of the
Company.__BEHR_ _is an E-Verify employer. E-Verify is an Internet
based system operated by the Department of Homeland Security (DHS)
in partnership with the Social Security Administration (SSA) that
allows participating employers to electronically verify the
employment eligibility of their newly hired employees in the United
States. Please click on the following links for more
information.__E-Verify Participation Poster:_ English & Spanish
(https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)_E-Verify
Right to Work Poster:_ English
(https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/Right_to_Work_Poster_English.pdf)
& Spanish
(https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/Right_to_Work_Poster_Spanish.pdf)Masco
Corporation is a global leader in the design, manufacture and
distribution of branded home improvement and building products. Our
products enhance the way consumers all over the world experience
and enjoy their living spaces. Our portfolio of industry-leading
brands includes Behr paint; Delta and Hansgrohe faucets, bath and
shower fixtures; Kichler decorative and outdoor lighting and
HotSpring spas, to name a few.At Masco, we believe in better living
possibilitiesfor our homes, our environment and our community.
Across our businesses and geographies, we seek out these
possibilities to grow ourselves, enhance our consumers lives,
create returns for our shareholders and improve the world around
us. We believe a strong, supportive presence in the communities
where we live, work and do business is vital. We partner with
organizations that are as driven as we are to support the growth of
our communities, encourage and enable equity and provide safe,
affordable housing for all families.
Keywords: Masco Corporation, Orange , In Store Paint Sales Specialist - AZ, CA, WA Only, Sales , Orange, California
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